QM Answers and Assistance

The Most Trusted Permanent Makeup and Eyelashes Manufacturer

Our industry FAQ page covers common questions about company profile, customization services, product certification, product questions, payment methods, sample policy, logistics, delivery and after-sales support.
We are committed to providing comprehensive and detailed information to help you better understand our products and services, and how to best meet your needs for tattoo and eyelash product cooperation.

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About us

Are you a manufacturer or trading company?

We are a manufacturer specializing in permanent makeup and beauty eyelashes for over 18 years.

What are the customer service hours?

We are proud to offer 7*24h services to all our customers.

Does your factory accommodate visits from customers?

Yes, we are located in Baiyun District, Guangzhou. We welcome your visit, please do make an appointment with our customer service in advance.

Certification

What guarantees do you have for the quality of your products?

Some of our products have certificates, for example, our professional eyelash lifting kit have MSDS certificates, our professional rotary tattoo machine and microblade supplies have CE certificates,our tattoo pigment have CE, MSDS, REACH certificates, details you can contact us to learn more.

Sample

Can I have samples before my order?

Yes, we can provide samples before you place your order. Please note that there might be a nominal charge for the samples, and you'll be responsible for the shipping costs.

For customized products,we may charge fee of sample, sample charge will be refundable upon confirmation of the order.

Customized service

What customization services do you offer?

We can accommodate various customization such as personalized products, custom formulas, custom designs, custom packaging, private labeling etc.

What information do I need to provide to start the cooperation process?

You need to provide your company information, product needs, customization requirements, cooperation intentions and other relevant information.

What if I can't reach the custom minimum order quantity?

We have a minimum order quantity requirement for customized products, which depends on the printing or process or raw material production. The minimum order quantity is calculated separately for each design style. If your order quantity is less than the minimum order quantity, we suggest that you can first order the outer packaging or raw materials according to the minimum order quantity, and then order the finished products in batches, so that your packaging or raw materials can be used in multiple orders.

Can I get samples first for customization?

Yes, we support sample orders. Since your customization is different from regular goods, we may need to produce or process it separately, so we need to charge a corresponding sample fee, which can be refunded when you place a formal order.

Are there any additional charges for customized services?

Customized services may be subject to appropriate customization fees based on your specific requirements, which can be negotiated with our sales team.

Payment

What methods of payment are accepted?

We accept various payment methods including T/T (Telegraphic Transfer), Western Union, Credit cards, Alipay, WeChat, and more.

What is your order deposit policy?

Normally, we advocate 100% prepayment to ensure transaction efficiency and the interests of both parties. However, in response to your concerns during the transaction, we also provide a flexible deposit payment policy with a deposit ratio between 30% and 50%. Specifically, for standard goods orders, the deposit ratio is 30%; for customized orders, the deposit ratio is 50% to ensure the smooth progress of the customization process and the balance of interests of both parties.

Do you support pay on delivery?

In order to ensure the security of transactions, improve order service efficiency and speed up the turnover of the company's funds, we have adopted a more secure prepayment method. Therefore, we currently do not support pay on delivery.

What currencies are supported for payment?

All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction. If you have a shipping agent in China who can help you pay in RMB, your order total will be calculated in RMB based on the daily exchange rate.

Logistics

What are the shipping options?

Express freight: typically handled by courier companies like UPS, FedEx, and DHL, offering a fast and door-to-door service.

Land freight: typically involving truck or rail transport.

Sea freight: particularly suitable for bulk orders and products with less time-sensitive requirements.

Air freight: for time-sensitive goods.

When will my order ship?

We ship from our warehouse in Guangzhou, China. The standard order preparing time is typically 5-7 days.

Customization or Production: If the product needs to be customized or produced, the shipping time will depend on the production cycle, which may take 7 days to several weeks.

How can I track my order?

You will receive a shipping confirmation and tracking number via email or other contact methods for all orders.

How long can I get my goods?

Different shipping methods have different delivery times. The typical delivery time for express shipping is 7-10 business days, while sea and train shipping usually takes 30-60 business days.

Can you provide DDP service?

We provide DDP by air and DDP by sea to some countries, such as the United States, Mexico, Australia, the United Kingdom, the European Union, the United Arab Emirates, Russia, and Southeast Asia. Please contact us for more details.

If I have a freight forwarder in China, can you deliver to them?

Yes, we are located in Guangzhou, China. You can provide us with the freight forwarder's address and we will calculate the freight after checking. If your freight forwarder informs that relevant fees are required for delivery, we will calculate and charge you the relevant fees (such as warehousing fees, weighing fees, unloading fees, etc.).

After sales support

What after-sales services do you have?

We provide warranty for microblading machines, microblading pigments, microblading needles, microblading aftercare, tattoo numbing cream, eyelash glue, and eyelash lift kits within the shelf life. Proof of purchase and batch number are required to apply for warranty.

For microblading machines, non-human damage, all tattoo machines have a one-year manufacturer's warranty from the date of purchase.

Warranty service is only for quality problems caused by non-human factors while the product is still within the shelf life. Product deterioration and product failure caused by improper operation or storage are not covered by the warranty.

What do I do if I have missing items in my order?

If you discover any discrepancies in your delivery, such as missing or incorrect items, please contact us via our 'Contact Us' page within 5 days of delivery. Please include your order number, a description of the incorrect item(s), and a photo if possible.We will provide a replacement or issue a refund.

What do I do if the shipment got damages?

A damaged item is typically defined as a broken product that is fractured, shattered, bent, crushed, or leaking. To ensure quality control, we require evidence of damage in the form of photos and videos. For any damaged items, we will provide a replacement or issue a refund.If your damaged package was shipped by a freight forwarder, we will not be held responsible for it.

Can I change my shipping address after placing an order?

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. In the event of an incorrect address provided during the order process, we need to submit an address change application to the courier company, which will be charged a corresponding address change fee and takes 1-3 working days. We will apply to the shipping company for address change after you pay us the address change fee. The address change fee is subject to the shipping company's bill.

How to deal with product quality problems?

If you find that there are quality problems with your product, please contact our customer service team immediately and provide relevant evidence, we will handle it and provide you with a solution as soon as possible.

What should I do if I am not satisfied with the product results?

If you are not satisfied with the product or its results, please contact our customer service team immediately and provide relevant evidence. We will handle the issue as soon as possible and provide you with a solution.

How do I change or cancel my order?

Any cancellation made after an order has been placed, will be subject to a cancellation fee regardless of the time the order has been placed (even if it is just a second later) as the merchant processor/credit card charges us a fee for cancellations.

Please note that any orders that have already been packed, produced or shipped cannot be cancelled.

Product information

Tattoo pigment
How long does the ink typically last in the skin?

On average, our pigments last about 1-5 years without fading, depending on the clients individual differences and the depth of the tattoo operation.

Will the pigments turn red, orange, blue, or purple when deposited into the skin?

They won't. Because we use high-quality ingredients and focus on color balance, lightfastness, and pigment concentration, our shades only lighten slightly as they heal. They will never change color.

Are these pigments safe for human body?

Yes, absolutely safe, we go through layers of screening and rigorous testing of every ingredient to ensure that it is non-toxic and harmless. Our pigments are CE and REACH certified and comply with EU regulations.

What is the MOQ for customization ?

For label customization, the MOQ is 100pcs; for packaging customization, the MOQ is 1000pcs; for other in-depth customization, the MOQ will be based on your specific requirements.

How long is your production time ?

For general orders, we usually complete production in 7-10 days after you confirm the order details and process the deposit. For bulk orders, the production time may be extended to 20-30 days.

How long does the ink typically last in the skin ?

On average, our pigments last about 1-5 years without fading, depending on the clients individual differences and the depth of the tattoo operation.

Will the pigments turn red, orange, blue, or purple when deposited into the skin ?

They won't. Because we use high-quality ingredients and focus on color balance, lightfastness, and pigment concentration, our shades only lighten slightly as they heal. They will never change color.

Are these pigments safe for human body ?

Yes, absolutely safe, we go through layers of screening and rigorous testing of every ingredient to ensure that it is non-toxic and harmless. Our pigments are CE and REACH certified and comply with EU regulations.

 
Micro blade
Do I need to use more than one blade during the procedure?

Our blades are made of 304 stainless steel, sharp and tough, usually one blade can support the completion of the entire microblading process. However, due to the different conditions of the customer's eyebrows, the operator may choose different sizes of blades for treatment accordingly, at this time, it may be necessary to use more than one blade in the microblading professional eyebrow microblading process.

What makes your microblades different from other microblades?

Our micro blades are made of 304 stainless steel, which means that the disposable microblading needle are extremely sharp and will give you very natural looking hairline results. They are completely pre-packaged in individual packages and sterilized with ethylene oxide gas. These packages include the lot number, date of manufacture and expiration date. We focus on the highest quality and stand behind our microblading eyebrows products. These tools were designed by QM because we felt that other products on the market were not properly customized or sterilized for the artist's needs.

Do your microblades contain nickel?

Our flex microblading needle are made of 304 stainless steel, which does contain traces of nickel. The addition of nickel can can enhance the corrosion resistance of stainless steel and increase its toughness and strength, ensuring that the material will perform consistently in a variety of environments. Since the microblades are only implanted through the skin, there is no adverse reaction to the skin under normal circumstances. If you are concerned about this, a patch test can be performed prior to the procedure.

What size needle for microblading eyebrows? U-curved needle or a slope needle?

Slope Needle: The tip of a tilting needle usually presents a beveled angle. This shape is suitable for detailed line and contour work and is commonly used for contour and fine areas of tattoos, but may require some skill to ensure smoothness and consistency of the line.

U-curved Needle: U-curved needles have a U-curved tip and usually consist of multiple needles. The U-curved needle design distributes ink more evenly across the skin. It is more suitable for color filling and shading effects and gradient effects on large areas, and can cover a larger area in a short period of time. However, you need to control the pressure and speed to avoid uneven color.

To summarize, the choice of needle depends mainly on the design of the eyebrows semi permanent makeup and the desired effect.

How to use microblading needle? Is finest blade the best needles for microblading?

Choosing the thickness of a microblade depends largely on several factors, including the type of eyebrow tattoo, the level of detail required and the individual's tattooing skills. Here are some basic guidelines:

Type of eyebrow tattoo: Detail and line tattoos: finer lines and details can often be achieved with finer needles (e.g. 0.16mm or 0.18mm).

Filling and shading: slightly thicker needles (e.g. 0.20mm or 0.25mm) may be required for better color coverage and shading effects on the skin.

Individual tattooing techniques: Novice tattoo artists may tend to use thicker needles to minimize manipulation time on the skin, while experienced tattoo artists have the flexibility to choose needles of different thicknesses to achieve more varied results.

Skin type: The texture and thickness of different skins can also affect needle selection. Thicker skin may require a slightly thicker needle to ensure that the color and lines penetrate effectively.

Hair condition: The thickness of the client's native hair is also an important factor in choosing the thickness of the needles. Thicker hairs will require slightly thicker needles to ensure that the lines are consistent with the native hairs.

What is the lifespan of a disposable microblading pen?

A best disposable microblading pen is a one-time use tool that should be used immediately after opening and discarded after use. It cannot be recycled.

What are the advantages of microblading disposable pen over ordinary microblading disposable pen?

1. More hygienic: disposable use only, reducing the risk of cross-infection among customers.

2. More precise: the angled pen tip allows the operator to perform very precise micro-carving.

3. More convenient: the pen is discarded after opening and use, and no cleaning and disinfection are required.

4. More efficient: it reduces the time to prepare and clean the tools, shortening the operation time.

What size of microblading pen should I choose?

Currently, the more popular thicknesses are 0.16mm and 0.18mm; the popular sizes are 16U, 18U, and 18P. How to choose a microblading brow tools that suits you can refer to the advice on choosing a best microblading blade to use, which depends largely on several factors, including the type of eyebrow tattoo, the degree of detail required, and personal tattooing skills. Here are some basic guidelines:

Type of eyebrow tattoo: Detail and line tattoo: Finer lines and details can usually be achieved with finer needles (such as 0.16mm or 0.18mm).

Filling and shading: Slightly thicker needles (such as 0.20mm or 0.25mm) may be required to achieve better color coverage and shading effects on the skin.

Personal tattooing technique: Novice tattoo artists may tend to use thicker needles to minimize the operation time on the skin, while experienced tattoo artists have the flexibility to choose needles of different thicknesses to achieve more diverse effects.

Skin type: The texture and thickness of different skin will also affect the choice of needles. Thicker skin may require slightly thicker needles to ensure color and lines penetrate effectively.

Hair Condition: The thickness of your client’s natural hair is also an important factor in choosing needle thickness. Thicker hair requires slightly thicker needles to ensure lines are consistent with the natural hair.

Do disposable eyebrow pen microblading meet hygiene and safety standards?

Our microblading pen for eyebrows are sterilized in individual blister packs using EO gas sterilization. Each 3d microblading pen is packed in a protective cover for safe storage and handling, and is also marked with a batch number, manufacturer date, and expiration date to ensure safety and hygiene, so you can use it with confidence.

 
Tattoo numbing patch
What is the MOQ for private label?

We offer private label customization services, including the making private label stickers and printing private label labels on packaging. The MOQ for private label stickers is 100 pieces, and the MOQ for private label labels is 30,000 pieces.

How long does the production take for custom?

Typically, the production cycle for custom private label stickers is 7-10 days, while the production cycle for custom private label labels is 20-30 days.

What are the active ingredients of the numbing patch?

Our anesthetic product formula is very mature and stable, and has been used for over 10 years. The main active ingredients are lidocaine, prilocaine, and epinephrine. Compared to single-ingredient lidocaine preparations, these ingredients work synergistically to effectively prolong the duration of sedation and even help reduce bleeding at the tattoo site.

How many percentage of the numbing can be reach?

Our mature and stable numbing formulas typically achieve more than 90% numbing effects. It can keep numbing effect last for 3-4 hours.

Can I customize the patch size and patch material?

Yes, of course. We offer normal size and extra-large size to meet the personalized needs of different users. If you have fuller lips, we recommend choosing an extra-large size. Regarding the patch material, we offer cotton and silk options. The silk mask is smooth, lightweight, and breathable, offering a better fit and a comfortable feel.

 
Tattoo numb cream
Do your tattoo numb products turn brown? How should they be stored?

Because the tattoo numb product is formulated with a lidocaine and procaine base, it must be stored in a cool, light-proof place. Excessive room temperature, exposure to sunlight, or failure to seal the cap after opening may result in discoloration and deterioration of the product, which may result in loss of the numbing effect.

Here are some instruction for you:

1. Keep tattoo numb numbing cream in cool place and avoid sunlight.

2. After open, please close the lid as soon as possible, make sure that you have already close it tightly.

3. For a better effect to prevent the open cream / essence get touch with the air, you can cover with a plastic film on the tube port, then close with lid.

4. Numb nuts cream for tattoo can also be stored in the crisper section of the refrigerator if you are experiencing hot weather.

Can Nano Numb Cream For Tattoo be used on the lips?

Yes, nano numb cream can be used on the lips.

What is the difference between Super Numb Tattoo Cream and Nano Numb Cream For Tattoo?

Both super numb cream and nano numb cream can be used for tattoos, piercings or other beauty treatments. But they are suitable for different people. Super numb cream has a stronger effect. If you need a very strong super numb tattoo cream, we recommend you to use Super Numb Tattoo Cream. Nano Numb Cream is developed for people with sensitive skin. The formula is more gentle, anti-sensitive and anti-redness. If you need a comfortably numb tattoo cream specifically for sensitive skin, we recommend you to use nano numb cream.

What is the difference between Super Numb Tattoo Cream and Nano Numb Cream For Tattoo?

Both super numb cream and nano numb cream can be used for tattoos, piercings or other beauty treatments. But they are suitable for different people. Super numb cream has a stronger effect. If you need a very strong super numb tattoo cream, we recommend you to use Super Numb Tattoo Cream. Nano Numb Cream is developed for people with sensitive skin. The formula is more gentle, anti-sensitive and anti-redness. If you need a comfortably numb tattoo cream specifically for sensitive skin, we recommend you to use nano numb cream.

Can tattoo numb cream be used on the lips?

Yes, super numb tattoo cream can be used on the lips.

Which is better, numbing cream or numbing essence?

In terms of penetration speed, numbing essence penetrates the skin faster than numbing cream and takes effect faster, but it has higher requirements for the operator and needs to avoid the numbing liquid from flowing into the eyes. For new beginners and semi permanent eye makeup tattoo treatment, we recommend using numbing cream.

How long does tattoo numb cream work to take effect?

Different numbing products have different onset times. For example, numbing essence takes effect faster than numb it tattoo cream. For the specific onset time, please check the product description or contact us for more details.

How long does the numbing product last?

Different numbing products have different duration of effect. For example, body numbing cream lasts longer than eyebrow numb tattoo cream. For the specific duration, please check the product description or contact us for more details.

Where make tattoo numb cream take effect ?

Numb up tattoo cream mainly acts on the epidermis and dermis of the skin, blocking the transmission of nerve signals, thereby quickly relieving pain and discomfort.

 
Tattoo numb essence
Do your tattoo numb essence turn brown? How should they be stored?

Because the tattoo numb product is formulated with a lidocaine and procaine base, it must be stored in a cool, light-proof place. Excessive room temperature, exposure to sunlight, or failure to seal the cap after opening may result in discoloration and deterioration of the product, which may result in loss of the numbing effect.

Here are some instruction for you:

1. Keep numb essence in cool place and avoid sunlight.

2. After open, please close the lid as soon as possible, make sure that you have already close it tightly.

3. For a better effect to prevent the open cream / essence get touch with the air, you can cover with a plastic film on the tube port, then close with lid.

4. Numb essence can also be stored in the crisper section of the refrigerator if you are experiencing hot weather.

How should I choose a numbing product? Order of use and recommendations?

Generally speaking, we recommend choosing numbing products based on your operating experience, usage habits, treatment stage, treatment area, and applicable population. Here are some tips for choosing numbing products.

1. Treatment stage: Before treatment: tattoo numb cream/tattoo numb essence; During treatment: secondary tattoo numb essence

2. Treatment area: Eyebrows: tattoo numb cream/tattoo numb essence/eyebrow patch; Eyeliner: numbing cream; Lips: tattoo numb cream/numbing essence/lip patch; Body: tattoo numb cream.

3. Operating experience: Beginner: tattoo numb cream; Professional: all are okay

4. Applicable skin: Normal skin: all are okay; Sensitive skin: nano numb cream

Which is better, numbing cream or numbing essence?

In terms of penetration speed, numbing essence penetrates the skin faster than numbing cream and takes effect faster, but it has higher requirements for the operator and needs to avoid the numbing liquid from flowing into the eyes. For new beginners and eyeliner tattoo treatment, we recommend using numbing cream.

Can super numb tattoo cream be used for secondary numbness during treatment?

For secondary numbness after skin breakage, we recommend using secondary numbing essence. This is because pre numb tattoo cream takes at least 25 minutes to take effect, and the waiting time will be longer, while the secondary numbing essence only takes 3-5 minutes to take effect, which will not delay the treatment time. At the same time, since the patient's tattoo is in a state of broken skin, too long waiting time will increase the risk of infection.

Can I use numbing products on sensitive skin? Is it safe? Are there any potential side effects?

The ingredients we use are very safe, with anti-allergic effects, and under normal circumstances there are no side effects. However, based on individual differences, it cannot be ruled out that some people may experience temporary redness or irritation in some areas. We recommend patch testing before handling and following product instructions to minimize the risk of adverse reactions.

How should I choose a numbing product? Order of use and recommendations?

Generally speaking, we recommend choosing numbing products based on your operating experience, usage habits, treatment stage, treatment area, and applicable population. Here are some tips for choosing numbing products.

1. Treatment stage: Before treatment: tattoo numb cream/tattoo numb essence; During treatment: secondary tattoo numb essence

2. Treatment area: Eyebrows: tattoo numb cream/tattoo numb essence/eyebrow patch; Eyeliner: numbing cream; Lips: tattoo numb cream/numbing essence/lip patch; Body: tattoo numb cream.

3. Operating experience: Beginner: tattoo numb cream; Professional: all are okay

4. Applicable skin: Normal skin: all are okay; Sensitive skin: nano numb cream

 
Tattoo aftercare
Is the repair product suitable for all skin types?

Yes, our repair products are good tattoo aftercare products, it is suitable for all skin types aftercare for tattoo. They are gentle and safe and can be used on sensitive skin.

How long does it take to see the effect of the aftercare for a tattoo?

Due to physical differences, the healing speed of each person's wound may be different. We recommend continuous use within one week after semi permanent makeup, and usually within 1-2 weeks, you can see a significant improvement in the appearance of the semi-permanent tattoo.

How often should I use the microblading repair product for best tattoo aftercare results?

It is recommended to apply the repair twice a day, morning and evening, for 1-2 weeks for best aftercare for tattoo results. Continuous use will help promote healing and extend the life of semi permanent makeup tattoos.

How do I choose the right PMU repair product? Any professional tattoo aftercare instructions?

How to choose the best tattoo aftercare product for yourself depends largely on your skin type and main needs for repair. Here are some best tattoo aftercare tips:

Personal skin type:

1. Sensitive skin: It is recommended to choose “Cell repair serum balm”, which is natural, moisturizing and non-irritating. It is the best tattoo balm for microblading aftercare.

2. Scar skin: It is recommended to choose “Ice crystal anti-scar repair serum”, which can quickly promote wound healing and prevent scars. It is the best tattoo aftercare lotion serum.

3. Inflammatory skin: It is recommended to choose “Vitamin A&D ointment gel”, vitamins have anti-inflammatory functions and play an important role in the growth and repair of skin cells. It is the best ointment for tattoo aftercare.

Main needs:

1. Skin repair and regeneration: It is recommended to choose “Ice crystal anti-scar repair serum”, BFGF factor is the most effective choice;

2. Moisturizing protection: It is recommended to choose “Cell repair serum balm”, white vaseline is an excellent choice;

3. Anti-inflammatory repair: It is recommended to choose “Vitamin A&D ointment gel”, vitamins A and D are very excellent ingredients.

It is best to choose and use according to your skin condition and needs.

Is the repair product suitable for all skin types?

Yes, our repair products are good tattoo aftercare products, it is suitable for all skin types aftercare for tattoo. They are gentle and safe and can be used on sensitive skin.

What are the characteristics of tattoo balm?

Our tattoo repair balm can be used to help the skin of new tattoos heal and protect, and can also be used for the maintenance of old tattoos. New tattoos usually need to be regularly applied with repair balm during the initial weeks of healing, and for old tattoos, regular maintenance can also help maintain color and luster.

How often should I use the tattoo repair balm for best tattoo care results?

Tattoo butter balm is the best aftercare for tattoo, here are the general steps and suggestions for using tattoo repair balm.

Use phase:

Use before tattoo: Before tattooing, tattoo repair balm can be used on the tattoo area to help keep the skin moisturized, reduce friction during tattooing, and reduce skin damage.

After tattooing: After the tattoo artist completes the tattoo, it is recommended to use the repair cream for the first time to protect the new tattoo area.

During the healing period: In the next few weeks, the repair balm can be used every day to help keep the skin moisturized and prevent dryness and scabbing.

Daily care: The repair balm can be used every day on the old tattoo area to effectively prevent the old tattoo from fading. It has the effect of enhancing the color and keeping the faded old tattoo bright.

How to use:

Cleaning: Before using the repair balm, clean the tattoo area with warm water and soap-free lotion and pat dry gently.

Apply the repair balm: Take an appropriate amount of the repair balm and apply it evenly on the tattoo area, making sure to cover the entire area.

Gently massage: Gently massage the repair cream to allow it to better penetrate the skin.

Frequency: Apply 1 to 3 times a day according to the product instructions or the tattoo artist's advice to keep the skin moist.

Avoid irritation: During your recovery period, avoid using products containing alcohol or fragrances, as well as overexposure to the sun.

 
Lash lift kit
How long does the lifting effect last?

On average, the lash lifting effect lasts for 2-3 months, depending on the clients eyelashes individual differences and the time you takes for lash lift procedure of soften (perm lotion) and set (neutralizer).

Does the perming lotion contain the ingredient “Cysteamine” ?

Yes, some formulas contain the ingredient “Cysteamine”, then some contain the ingredient “Thioglycolic acid”. The active ingredient of the perming lotion is a reducing agent, which acts to break the disulfide bonds in the eyelash. Commonly used reducing agents are Thioglycolic acid and Cysteamine. Compare to Cysteamine, Thioglycolic acid has a strong reducing power.

Does the neutralizer contain the ingredient “Sodium Bromate” ?

Yes. The active ingredient of the neutralizer is an oxidant agent, which reconnects the disulfide bonds in the eyelashes that were broken by the perming lotion. Commonly used oxidants are sodium bromate and hydrogen peroxide. Sodium bromate works best at a neutral pH value, and can achieve a firm, elastic styling effect.

What is the MOQ for customization?

For logo customization, the MOQ is 2000 kits; for other in-depth customization, the MOQ will be based on your specific requirements.

How long is your production time?

For general orders, we usually complete production in 10-15 days after you confirm the order details and process the deposit. For bulk orders, the production time may be extended to 20-30 days.

How long does the lifting effect last?

On average, the lash lifting effect lasts for 2-3 months, depending on the clients eyelashes individual differences and the time you takes for lash lift procedure of soften (perm lotion) and set (neutralizer).

Does the perming lotion contain the ingredient “Cysteamine” ?

Yes, some formulas contain the ingredient “Cysteamine”, then some contain the ingredient “Thioglycolic acid”. The active ingredient of the perming lotion is a reducing agent, which acts to break the disulfide bonds in the eyelash. Commonly used reducing agents are Thioglycolic acid and Cysteamine. Compare to Cysteamine, Thioglycolic acid has a strong reducing power.

Does the neutralizer contain the ingredient “Sodium Bromate” ?

Yes. The active ingredient of the neutralizer is an oxidant agent, which reconnects the disulfide bonds in the eyelashes that were broken by the perming lotion. Commonly used oxidants are sodium bromate and hydrogen peroxide. Sodium bromate works best at a neutral pH value, and can achieve a firm, elastic styling effect.

How do I make diy lash perm?

1. Clean the eyelashes and skin around the eyes with clean water and cotton pads

2. Apply glue to the back of the silicone perm rod and stick it on the upper eyelid. After the silicone perm rod is fixed on the eyelid, cover the lower eyelashes with the eye patch.

3. Apply glue to the surface of the silicone perm rod, use a Y-shaped brush or a separate tool to stick the eyelashes on the silicone perm rod, and comb the eyelashes straight to ensure that the eyelashes do not overlap. After the glue dries and fixes the position of the eyelashes, proceed to the next step.

4. Apply the perm agent to the eyelashes to soften the eyelashes, cover with plastic wrap, and wait for 8 to 10 minutes.

5. Remove the perm agent, apply the neutralizer to shape the eyelashes, cover with plastic wrap, and wait for 8 to 10 minutes

6. Remove the neutralizer, clean the eyelashes and residual glue with a detergent, and remove the silicone perm rod and eye patch.

7. Apply Collagen conditioner to nourish the eyelashes, and you're done!

How long does a lash lift last?

The curling effect of eyelash lamination can last for 8-12 weeks, during which time you can carry out water activities normally. Generally, after 12 weeks, the eyelashes will return to their original state, at which time you can arrange for a new eye lash lift treatment.

Can customers with sensitive skin or eyes use lash perm kit?

For customers with sensitive skin or eyes, it is recommended that a patch test be performed prior to use lash lift perm kit. However, our formula is relatively mild and anti-allergenic, so it is normally non-allergenic and suitable for most people.

If a customer is not satisfied with the results of lash lamination, can it be reversed?

Yes. If you are not satisfied with the curling effect of lash lift, you can use perm agent to soften the eyelashes again, and then use neutralizer to set them again. However, it is recommended to wait at least 2 weeks between two treatment.

How do I choose the right silicone perm rod?

We recommend that you choose the right silicone perm rod based on the length of your eyelashes and the shape of your eyes. Here are some tips for choosing silicone perm rod:

- Short eyelashes 4-6mm: S for curling, M for natural curling, and M1 for slight curling.

- Medium and long eyelashes 6-8mm: M for curling, M1 for natural curling, M2 for slight curling.

- Long eyelashes 8-10mm: M1 for curling, M2 for natural curling, L for slight curling.

- Extra long eyelashes 10-12mm: M2 for curling, L for natural curling

Does a lash lift damages your lashes?

The reagents we use are gentle, non-irritating and non-allergenic and will not damage your natural lashes. However, there is no risk of damage or loss of lashes due to improper handling. Therefore, apart from the fact that you need a good lash lift product choosing a professional lash stylist and salon is also crucial.

 
Lash lift glue
What is the MOQ for customization?

For logo customization, the MOQ is 100 pcs/design; for other in-depth customization, the MOQ will be based on your specific requirements.

How long is your production time?

For general orders, we usually complete production in 7-10 days after you confirm the order details and process the deposit. For bulk orders, the production time may be extended to 15-20 days.

How long does the lash lift glue balm get dry?

On average, glue balm will dry in about 15 seconds, which is slower than liquid glue. Therefore, glue balm is more friendly to beginners, and it can provide more time for beginners to adjust the eyelashes when operation.

If I apply perming lotion after using glue balm, will it cause the eyelashes to fall off the silicone perm rod?

Our glue balm have two formulas, regular formula and anti-falling formula. If you are used to using plastic wrap or covering strips during lash lifting, you can choose one of them; if you don’t use them during lash lifting, we recommend that you choose the anti-falling formula to ensure that after you use the perming lotion, the liquid in the perming lotion will not dissolve the glue balm, thus achieving the anti-falling effect.

Is glue balm easy to clean?

Yes, it is. You can easily clean it with glue remover or water.

Our glue is strong and the lashes won't pop off all the time. It sets the lashes on the lash lift pads stably and is very easy to remove after the las

Does it come with a Super Glue? I am afraid that the lashes will pop off during the lash lift process. 

 

Will it irritate the skin?

It's good for sensitive skin, avoid any lotion getting into eyes or eyeballs, then you could avoid irritation.

What’s your product quality certificate?

We have MSDS certificate for PERM & FIXING & Glue lotions.

How many applications for lash lift and brow lamination?

About 15-20 applications.

Easy to do by myself?

Yes, you could use by yourself DIY at home.

With this very sticky glue, will the lashes fall off when I use the perm lotion?

Our glue is very sticky and after drying it holds the lashes very firmly to the lash silicone perm rod. Although our glue is water-soluble and can be easily cleaned with water, since there is not much water in the perm lotion, there is not enough water in it to dissolve the glue, so there is no chance that the lashes will not stick to the silicone perm rod and fall off after using the perm lotion. The same goes for Neutralizers too.

How many times can I use one lifting adhesive glue?

Our lifting adhesive glue is 6ml, it can be used about 10 times.

What is the difference between strong sticky glue and super sticky glue?

Both strong sticky glue and super sticky glue can be used in eyelash perming programs and are highly adhesive and easy to wash and clean with water. The strong sticky glue is made with a pharmaceutical formula that is gentle, non-irritating, and anti-allergenic, making it ideal for people with sensitive skin or eyes, and is lightweight, leaving no waxy residue when applied. The super sticky glue is more suitable for professional lash artists, the glue is very strong sticky, the texture is thicker (there will be a slight elastic phenomenon), the operator can more easily fix the lashes in the silicone perm rod, reduce the operation time, work more efficiently.

How do I choose the right lifting glue for eyelashes?

The choice of glue for eyelash lifting depends on several factors, including skin type, application habits and personal skills. Here are some tips for you:

Skin type: For sensitive skin, we recommend choosing strong sticky glue.

Habits: If you don't want the glue to leave a waxy residue when applied, we recommend choosing strong sticky glue; if you need a very sticky glue and don't mind a slightly elastic status quo during application, we recommend choosing super sticky glue.

Personal skills: If you are a professional, we recommend using liquid lifting glue, strong sticky glue and super sticky glue are ideal for you. If you are a beginner, we recommend lifting glue balm, non-flowing glue allows you to better control the amount of glue and adjust the lashes, you can click to see the lifting glue balm page for more details.

Can the lifting glue also be used for eyebrows lifting?

Yes, our eyelash lifting glue is safe, gentle, non-irritating and can be used in direct contact with the skin, so it can also be used for eyebrow lifting projects.

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